Microsoft Dynamics CRM 

​Implementation, Consulting and Support


​​Microsoft Dynamics CRM is a customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through lead management, pipeline management, social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. ​

With Microsoft Gold Competencies in Customer Relationship Management and as a Microsoft Master VAR, SBS Group can implement Microsoft Dynamics CRM for your organization on time, on budget, and with a keen focus on your business goals. ​

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​​​deliver amazing customer experiences with microsoft dynamics crm

Microsoft CRM Online​Zero in. Win faster. Sell more. 
Drive best practices across your sales organization, maintain consistency, and remain agile. Process flows guide sales reps and managers toward successful outcomes. Build watch lists and automatic alerts to keep up to date on news and events that affect your accounts. With built-in collaborative tools, you can sell effectively and sell more by working like a network.

Earn loyalty. Empower agents. Drive resolution.
Get ahead of your customers' service expectations by anticipating them. With Microsoft Dynamics CRM, you can earn customers for life by providing relevant, personalized service—at any time and via any channel. Empower your agents with everything they need at their fingertips to deliver amazing customer service.

Engage customers. Build pipeline. Demonstrate impact.
Marketers own more of the customer journey and must engage customers in new ways across new channels to deliver amazing experiences, while tracking the results of their marketing investments. With Microsoft Dynamics Marketing, we help you unleash your marketing potential. You can easily plan, execute, and measure campaigns from start to finish. Bring your marketing vision to life—engage customers across channels, build pipeline, and demonstrate the impact of your marketing.

Listen everywhere. Connect authentically. Move faster.

In today's social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. They also need to connect to customers on their terms, which increasingly means getting on social. Microsoft Dynamics CRM enables your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into Microsoft Dynamics CRM.​


​SBS GROUP delivers results. On time, on budget.​

​As a Microsoft Dynamics Partner of the Year and Master VAR, SBS Group provides the highest level of service and support to bring the powerful capabilities of Dynamics CRM to your organization. ​​​​

Our credentials:

  • Microsoft Gold Competencies in Customer Relationship Management and Enterprise Resource Planning
  • Serving clients from over 35 local offices across North America 
  • Exceptional business expertise across an array of focused industries and verticals
  • Support and implementation services for on-premise or cloud deployments
  • In-house help desk for Dynamics CRM and all Microsoft platform technologies including Office 365, Sharepoint, Exchan​ge, Skype for Business, and many more.
  • Dedicated web-based client site for collaboration, document ​management and project deliverables​
  • ​Trained and certified in over 50 applications and software add-ons for Dynamics CRM

"We needed a partner that understood our business, had experience supporting global businesses and also had en​terprise ​portal experience. SBS Group has the skills, resources and commitment to provide a great service. We are more than satisfied.​"  -Elliot Daly, Control Risks​

To receive a free evaluation and pricing, or for Dynamics CRM consulting and support, fill out the short form by clicking the button below:​​

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