Microsoft Dynamics ERP On-Premises

Microsoft Dynamics GP, SL, NAV, and AX Support

We get it. You really like your Dynamics GP, SL, NAV, or AX on-premises ERP solution. You’ve been using it for years. It works. It does what you need it to do. It’s reliable. Yet, everyone seems to want to get you to change to something else. The cloud value proposition is impossible to dismiss, but the fact remains: You don’t have to switch.

It is true that mainstream support has ended for many of the Dynamics on-premise solutions. This used to mean there would be no more updates from Microsoft. No security updates. No performance patches. Nothing. Soon, those using these expired versions would become the preferred target for hackers and cyber thieves who know they’re now unprotected.

However, the world changed for the better when Microsoft introduced the Modern Lifecycle Policy to provide continuing support for specific platforms, including bug fixes, new features, the latest tax updates, regulatory updates, and more.

Velosio’s experienced consulting team can review which versions you’re using and what policies and programs will support you going forward.

Need help supporting your Microsoft Dynamics Solution?

Find your product below and learn how we continue to support these solutions.

The Future of Dynamics GP: A Commitment to Longevity and Innovation

Microsoft Dynamics GP Microsoft’s announcement about Dynamics GP’s lifecycle is not just news; it’s a statement of ongoing support and development. “Microsoft released the updated lifecycle roadmap for Dynamics GP. The dates show active development and support well into the future, 2028 and further, which indicates GP is here to stay,” underscores the enduring value and stability Dynamics GP brings to its users. Since the pivotal October 2019 release, Microsoft has embraced the Modern Lifecycle policy, ensuring that Dynamics GP users receive continuous support and servicing. This includes automatic updates encompassing fixes, new features, and essential tax updates, streamlining the management and deployment process for your business.

Modern Lifecycle Policy: Elevating Dynamics GP Support

Terry Heley’s insights in her blog post about the lifecycle update of Dynamics GP illuminate the path forward for this platform. “Dynamics GP is not going anywhere anytime soon. In fact, since the October 2019 release, Dynamics GP has the same Modern Lifecycle commitment from Microsoft as Dynamics 365,” she states. This transition from Fixed Lifecycle support to Modern Lifecycle support signifies Microsoft’s dedication to enhancing and supporting Dynamics GP without an end in sight. With the Modern Lifecycle, Velosio clients can anticipate more frequent updates, offering a seamless experience compared to the more cumbersome version upgrades of the past.

How Velosio Supports Dynamics GP Users

At Velosio, our support for Dynamics GP is tailored to leverage these updates and policies to your advantage. Our team of experts is equipped to guide you through every new feature and update, ensuring that your business not only stays up-to-date but also maximizes the potential of Dynamics GP to meet your unique business challenges. From initial implementation to ongoing management, Velosio offers comprehensive support services, including:

Customization and Configuration: Tailoring Dynamics GP to fit the specific needs of your business, ensuring you get the most out of your ERP system.

Training and Support: Providing your team with the knowledge and skills to utilize Dynamics GP to its full potential, backed by our expert support staff ready to assist with any queries or issues.

Update Management: Seamlessly managing and deploying updates, so your business benefits from the latest features and improvements without disruption.

With Dynamics GP’s robust features, backed by Microsoft’s Modern Lifecycle policy and Velosio’s expert support, businesses can look forward to a future where their ERP system continues to evolve with them, driving efficiency, innovation, and growth. Embrace the future of business management with Velosio and Dynamics GP—where modern technology meets unmatched support.

Continuing Support for Microsoft Dynamics NAV

While Microsoft Dynamics NAV has transitioned out of mainstream support, Velosio remains steadfast in its commitment to supporting businesses that rely on this powerful ERP solution. Our approach is centered on ensuring that your investment in Dynamics NAV continues to yield value and support your business objectives, irrespective of Microsoft’s mainstream support timeline.

Velosio’s Commitment to Dynamics NAV Users

Understanding the critical role that Dynamics NAV plays in many businesses, Velosio is dedicated to providing comprehensive support and services to help you maximize your ERP system’s benefits. Our commitment is rooted in the belief that every business deserves access to expert guidance and support, ensuring their legacy systems continue to serve their evolving business needs effectively.

Expert Services for Dynamics NAV

Velosio offers a range of services designed to extend the life and enhance the functionality of Dynamics NAV, including:

Customization and Optimization: Tailoring Dynamics NAV to better fit your business processes and needs, enhancing efficiency and productivity.
Technical Support: Providing ongoing technical support to address any issues quickly and minimize downtime, ensuring your business operations run smoothly.
Upgrades and Migration: Offering strategic advice and support for those considering an upgrade or migration to Dynamics 365 Business Central or another platform, ensuring a seamless transition that protects your data and customizations.
Training and Education: Delivering targeted training sessions to help your team unlock the full potential of Dynamics NAV, ensuring you continue to get the most value from your ERP system.

A Path Forward with Velosio

Choosing to continue with Dynamics NAV is a significant decision, and Velosio is here to support that choice. We understand the unique challenges and opportunities this situation presents and are committed to providing our clients with the solutions and support they need to thrive. Whether you’re looking to enhance your current Dynamics NAV system, explore migration options, or simply need reliable support, Velosio is your partner in navigating the future confidently.

Velosio’s support for Microsoft Dynamics NAV underscores our broader commitment to ensuring all our clients, regardless of the solutions they use, have access to expert guidance, support, and services. Our goal is to empower your business to continue achieving its objectives with Dynamics NAV, leveraging our deep expertise and comprehensive support services to make your ERP system work for you, now and into the future.

Unwavering Support for Microsoft Dynamics SL

In the wake of Microsoft Dynamics SL moving out of mainstream support, Velosio reaffirms its unwavering support and commitment to the businesses that continue to rely on this robust ERP system. Our goal is to ensure that Dynamics SL remains a powerful tool for your business, providing the project- and financial-management capabilities you need to succeed.

Velosio’s Support Approach for Dynamics SL Users

Our support for Dynamics SL is built on a deep understanding of its value to your business operations and financial management. Velosio is dedicated to offering services that ensure your Dynamics SL system continues to operate effectively, supporting your business’s unique needs and challenges.

Comprehensive Services for Dynamics SL

Velosio’s range of services for Dynamics SL users includes:

Customization and Enhancement: Adapting Dynamics SL to better meet your business requirements, ensuring it delivers maximum value.
Ongoing Technical Support: Our team provides prompt and reliable support to resolve any issues, helping maintain smooth business operations.
Strategic Upgrade Guidance: For businesses considering a migration or upgrade, Velosio offers expert advice and support to ensure a successful transition to new platforms like Dynamics 365.
Targeted Training Sessions: Empowering your team with the knowledge to leverage Dynamics SL fully, enhancing user competency and system efficiency.

Plumbline Consulting Products for Dynamics SL

In addition to our comprehensive support services, Velosio is proud to offer specialized products through Plumbline Consulting to enhance your Dynamics SL experience. Plumbline consultants are not just experts in Dynamics SL; they have worked under direct contract with Microsoft for nearly a decade, bringing unparalleled expertise and insight into making Dynamics SL work for you.

Our Plumbline Consulting solutions are designed to optimize Dynamics SL’s project- and financial-management capabilities, including:

AR Collections: Streamlining your accounts receivable process to improve cash flow and reduce delinquencies.
Database Merge: Simplifying the consolidation of multiple databases, making data management more efficient.
General Ledger Mover: Offering flexibility in managing your general ledger for reporting and organizational changes.
Period Mover: Facilitating the adjustment of financial periods to reflect accurate reporting timelines.
Fixed Assets: Enhancing the management of your company’s fixed assets from acquisition to disposal.
Period Post Lock: Improving financial controls by locking periods to prevent unauthorized or accidental postings.
And More: A suite of additional tools designed to maximize the efficiency and effectiveness of your Dynamics SL system.

Velosio’s dedication to supporting Microsoft Dynamics SL users reflects our broader commitment to ensuring all clients have access to the expertise and solutions they need to thrive. With the added expertise of Plumbline Consulting and our specialized products, Velosio is equipped to help you navigate the future with confidence, ensuring that Dynamics SL continues to be a valuable asset to your business.

Velosio’s Continued Support for Microsoft Dynamics AX

As Microsoft Dynamics AX transitions out of mainstream support, Velosio stands firm in its commitment to support businesses that rely on this advanced ERP solution. Our dedication to Dynamics AX users is unwavering, with a focus on ensuring that your ERP system continues to drive business success, efficiency, and growth.

Why Velosio Supports Dynamics AX

Dynamics AX has been a game-changer for many businesses, offering powerful features and capabilities that support complex business processes and global operations. Velosio recognizes the significant investment businesses have made in Dynamics AX and the critical role it plays in their operations. Our support is driven by a deep understanding of these factors and a commitment to helping our clients maximize their ERP investment.

How Velosio Supports Dynamics AX Users

Our approach to supporting Dynamics AX users is comprehensive, ensuring that businesses can continue to rely on their ERP system to meet their evolving needs.

Expert Technical Support: Velosio provides ongoing technical support to address any challenges you may face, ensuring that Dynamics AX continues to operate smoothly for your business.
Customization and Optimization Services: We offer customization and optimization services to tailor Dynamics AX to your specific business requirements, enhancing its efficiency and effectiveness.
Strategic Upgrade and Migration Planning: For businesses considering a transition, Velosio offers strategic guidance and support for upgrading or migrating from Dynamics AX to newer platforms like Dynamics 365, ensuring a smooth and successful transition.
Training and Enablement: Velosio delivers targeted training to ensure your team fully leverages Dynamics AX’s capabilities, enhancing user proficiency and system value.

Velosio’s Assurance

Choosing to continue with Dynamics AX is a testament to its value to your business. Velosio is here to support that decision, providing the expertise, services, and guidance needed to ensure your ERP system continues to support your business objectives effectively. Whether you’re seeking to enhance your current system, need expert technical support, or are considering your future ERP strategy, Velosio is your trusted partner.

Our commitment to supporting Microsoft Dynamics AX users is unwavering. Velosio understands the importance of your ERP investment and is dedicated to providing the support and services necessary to ensure Dynamics AX remains a valuable asset to your business. With Velosio’s support, you can confidently navigate the future, knowing that your ERP system is backed by expert knowledge and comprehensive services.

Continuing Support for On-Premises Systems

Lift and Shift to the Cloud

Data Analytics and Migration

Unlimited Support Plans

Dedicated Account Management

The Velosio Client Success Agreement

Talk to us about the Velosio Client Success Agreement (CSA), which combines a variety of consulting and support services to keep everything, and everyone focused on your success your way. With options including incident-based break/fix service to fully unlimited support, we’ll design and construct a program ideally suited to your on-premises ERP needs.

The Velosio Client Concierge Experience

At Velosio, we pride ourselves on our ability to meet our clients where they are and help them achieve their business goals—and our account management team plays a significant role in that. The team comprises tenured professionals with expertise in Microsoft licensing and cloud applications. The goal is to help you grow your business with digital transformation roadmaps. No matter what product you use, the Client Concierge team is a no-cost resource just for you.

We know it’s not always easy or stress-free to implement new technology, but we make it our job to streamline the process and minimize disruption. We’re here to help you with every step, from finding the right solution for your business needs to navigating the hurdles of any tech project. We don’t just want you to be satisfied—we want you to be thrilled with the work we do together.

Your Legacy Support Experts

Marty Rubin

Practice Director, GP, SL and BC Express

Christine Wingate Dusseau

Sales Director

Hani Qadri

Senior Consultant (BC + NAV)

Tobi Darby

GP Consulting Manager

Tobi Darby stands as the Consulting Manager for Dynamics GP at Velosio, bringing an extensive background as a Senior Consultant in the information technology and services industry. Her expertise is underscored by a profound understanding of business processes and a robust skill set in SQL Server Reporting Services (SSRS), Customer Relationship Management (CRM), Professional Services, and Software as a Service (SaaS). Tobi's strength lies in her ability to deliver strategic consulting services, driving significant improvements in IT solutions and business outcomes. Her leadership in the Dynamics GP practice is marked by a commitment to excellence and a deep dedication to empowering clients through tailored, technology-driven solutions. Tobi's contributions are pivotal to Velosio's mission of providing innovative and effective IT services.

Bhavana Shelley

SL Consulting Manager

Bhavana Shelley is the Consulting Manager for the Dynamics SL practice at Velosio, where she brings a wealth of experience in working closely with SL clients to enhance their business processes and solutions. Her expertise in Dynamics SL is matched by a deep understanding of client needs, enabling her to lead her team in delivering exceptional consulting services that drive efficiency and growth. Bhavana's dedication to excellence and her ability to forge strong client relationships have been pivotal in her success, making her a key asset to the Velosio team and the clients she serves.

Frequently Asked Questions

What Our Clients Are Saying

Stephen Overstreet

“If someone asked me, I would simply tell them the whole history of our long partnership with Velosio. It’s been a great journey so far, and we’re looking forward to more.”

Stephen Overstreet, IT Project Manager

Larry Napolitan

“Velosio is really responsive. We have weekly updates where the main users of the system get on a call to make sure everyone’s on the same page. The continuing support has been great.”

Larry Napolitan, VP Finance –LeafFilter

Judd Johnson

“We look to Velosio for their expertise and continue to have a good working relationship with the customer support team.”

Judd Johnson

Ron Muse

“Microsoft thinks highly of Velosio,” says Muse. “When we interviewed Velosio we were so impressed we hired them.”

Ron Muse, Controller – Model Group

Modern Cloud Technology Compounds Success for Large Chemical Distributor

Veseris was given only eighteen (18) months to transition their brand new $400+ million enterprise off a legacy IT system. Veseris chose Microsoft Cloud and Velosio as its partner based on Velosio’s experience with Microsoft Cloud solutions.

Velosio and Veseris took the entire system live on time throughout locations spanning the US and Canada. Velosio also migrated over 500 users to M365 and continues to deliver desktop support services for Veseris.

“We have far more visibility now. We have tools to show what’s happening with our supply chain in real time, including the people who work in the stores in their warehouses. Of course, they have to do the physical work on site, but from a corporate shared services perspective, they can work remotely and take advantage of the cloud-based system.”

– Nawaz Shaik, CIO, Veseris

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