The results of systems which our clients tell us are “disjointed, duplicative, and unreliable.”
As important with manufacturers increasingly thinking about “going direct” you know you need to prove your worth every day to your suppliers and your customers. Having a total view of your customer’s experience, your inventory position, and your pricing flexibility are all essential elements to drive your success. Without that, the forecast is well, just secondary.
Creating a solution that delivers on these areas is what clients come to SBS for. They seek out our comprehensive discovery process which mutually explores your business playbook considering your unique constraints, resources, and issues. They are comfortable knowing we’ll evaluate multiple solution paths to find the one which exactly meets their needs. They tap into our knowledge of best practices to synthesize their playbook to improve results.
Our clients tell us also that our ability to bridge the business and technology chasm enables faster time to value. With a single team they get their solution designed, installed, and implemented with folks that quickly connect with their team and work to their schedule not ours. The IT guy is satisfied, the CFO is on budget, and the sales team is driving results. Here are some of the areas we’ve helped deliver results in:
- Accurately estimate, forecast, and quote new business opportunities
- Effectively process simple deals and handle complex sales cycles
- Manage referrals, campaign lists, and target prospects
- Ensure accurate shipment delivery and order fulfillment
- Offer new revenue-generating and value-add services to clients
- Improve up-sell and cross-sell opportunities
- Create targeted marketing campaigns
- Follow customer order patterns more accurately
- Enable improved territory management